Frequently Asked Questions
Quick answers to the most common questions about SOSalone.
How do I start for free?▼
Click "Get Started", enter your salon details, and start right away with the Free plan — no expiry date.
Where can I find my dashboard link after registering?▼
After registration, a success page shows your dashboard link and login email. You can always log in and go to /dashboard.
Will I receive my account details on WhatsApp after signing up?▼
Yes, if you entered your phone number during registration and WhatsApp is enabled, you will receive your dashboard link and subscription details via WhatsApp.
Does SOSalone support multiple branches?▼
Yes, the Expert plan supports unlimited branches, while other plans include one branch.
Can clients book online?▼
Yes, every salon gets a public booking page that can be shared on social media or embedded on a website.
How do I link a service to a staff member?▼
Open the create/edit service page and select staff from the staff field, or open the staff page and select the services they provide.
How are products deducted from inventory?▼
When an invoice is finalized, the system deducts sold product quantities and products consumed by sold services.
Can I split a payment across multiple methods?▼
Yes, POS supports split payments. You can pay part cash, part card, and part gift card.
How do I contact technical support?▼
You can send a message via the Contact page or reach us on WhatsApp using the floating button.
Need more help?
If you could not find an answer, visit our Help Center or contact support directly.