Privacy Policy
How SOSalone collects, uses and protects your data
Last updated: August 2026
1. Introduction
SOSalone ("we", "the Platform") is a salon management software-as-a-service (SaaS) operated from the Sultanate of Oman, covering appointments, point of sale, staff and client management. This Privacy Policy explains what data we collect from salon owners, users and visitors, how we use and protect it, in line with Oman's Personal Data Protection Law (Royal Decree 6/2022) and related regulations.
2. Data We Collect
Account data: salon name, owner name, email, phone number and encrypted password when you register. Operational data: appointments, invoices, clients, staff, services and products entered by the salon owner to run their business. Usage data: pages visited, browser and device type, and IP address for security and service improvement. Cookies: we use essential cookies to operate the site and remember your language, and may use analytics and advertising cookies as described below.
3. How We Use Data
We use data to: create accounts and operate the Platform, process bookings and payments, send service notifications (such as login details and alerts via email or WhatsApp), provide support, improve the Platform and develop new features, and meet legal obligations. We do not sell your personal data to any third party.
4. Cookies and Advertising
We may use Google Analytics to understand and improve site usage, and Google AdSense to display ads on public pages. These services use cookies and similar technologies and may show personalized ads based on your visits to this and other websites. You can manage ad preferences via Google Ad Settings, or disable cookies in your browser settings, noting that some site functionality may be affected.
5. Sharing Data with Third Parties
We share data only with trusted service providers to the extent needed to operate the Platform, such as: payment gateways to process subscriptions, messaging services (WhatsApp/email) to deliver notifications, and the analytics and advertising services mentioned above. These providers are bound by their own data protection agreements.
6. Data Security and Retention
We apply appropriate technical and organizational measures to protect data, including encryption in transit (HTTPS) and access restrictions. We retain data while your account is active or as required by law, and you may request deletion of your account and data at any time.
7. Your Rights
You have the right to access your personal data, correct it, request its deletion or restriction, and object to its processing, in accordance with Oman's Personal Data Protection Law. To exercise any of these rights, contact us via the "Contact Us" page.
8. Salon Customer Data
The salon owner is the primary controller of their customers' data entered into the Platform, and the Platform acts as a data processor on their behalf. Salon owners must obtain the necessary consents from their customers and comply with applicable regulations.
9. Children's Privacy
The Platform is intended for business owners and we do not knowingly collect personal data from children under 18.
10. Changes to This Policy
We may update this policy from time to time and will publish the updated version on this page with the revision date. Continued use of the Platform after changes are posted constitutes acceptance.
11. Contact
For any privacy-related questions or requests about your data, contact us via the "Contact Us" page on the website.